The owner and
website administrator:
HELLER DESIGN STUDIO

contact@tshirtboardgames.com
+48 576 476 243

ul. Waly Piastowskie 1/1508
80-855 Gdansk, Poland
NIP: 5842781182

Terms and Conditions
Privacy Policy
FAQ

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You have questions we have answers

FAQ
for Campsites
& Hotels

FAQ
for Individual
Players

FAQ
for Campervan &
Motorhome Rentals

Who is the offer addressed to?

The offer is addressed to the owners of campers and caravans rental companies, who want to enrich their offer by providing their clients with board games on their vehicles. Along with board games, customers also have access to online cards. Each game has dedicated card sets. In addition, there are also universal cards that can be used for virtually any board game that requires cards during the game.

Board game is a great way to present your business, vehicle brand or service that you have in your offer. It is an interesting educational and marketing tool. Thanks to it, many customers, especially those traveling with children can be very happy and grateful. We tested it in many ways. It works impressively each time. Each board game is an ideal travel companion, especially those that have such a powerful gaming card base in their offer. Practically during the whole trip, no one will be bored. In addition, we also have some interesting narratives and games that will help you make time pass on your journey. Being on a camping site or on the road will be a great fun for the whole family.

What does the offer contain?

  • Specially prepared and developed board games with the company logo of your business, which are printed on specially prepared T-shirts;
  • Access to game tools for clients;
  • Managing card access from 1-24 clients at the same time;
  • You can purchase more card access for your customers depending on your needs.

What is the personalization of games about?

Personalized board game is a fun game combined with a lot of great memories! Personalization, or dedicated preparation of the game involves designing a board enriched with graphics that represent your business or service. These can be elements such as logos and a specially prepared set of cards or several sets.

By default, boards are black and white, but personalization can also consist of adding colors to the board, special graphic characters. Before preparing such a game, we contact you and determine exactly what the board should look like. We also on advise how to prepare card sets for clients, in more interesting way . In addition, each administrator can create own dedicated card sets for your clients. What makes the offer even more interesting and attractive. If you know in which areas of the country or the world are mostly visited by your customers who rent your camper, you can prepare cards with an interesting set regarding a few countries around the world and the interesting details associated with them.

What does the customer get?

When renting a vehicle, the customer will receive from you, a board game with dice and all necessary information to access the online cards. Regardless of whether the administrator created dedicated cards for customers or not, we made sure that after logging in the client has access to universal cards created by our team. Client access is set by you from 1 to 14 days maximum.

What if we do not have dice for the client?

We thought about it too. We have designed very easy digital dice for players, which are also available after logging in.

Is an online subscription needed to play board games?

Yes, you manage the subscription yourself. It is renewed from month to month or from year to year.

Is internet access needed to use online cards?

Yes, you need an internet connection to take full advantage of the available game tools.

How does the access management for clients take place?

In a very simple and transparent way. You receive access to the panel, where you manage your clients and their access to online cards. Access is set from 1 to 14 days maximum, for one client. After your approval, the client can, of course, extend his access for another few days. Only you can set it in the panel to which you have access. Clients can be added, deleted.

We have also prepared a tool for creating automatic passwords that you do not have to enter. After adding the client, a sheet of paper is printed on which all information is provided for the customer with login details. A QR code is also available that can be scanned using a mobile device (phone / tablet) that automatically logs the client to online cards.

Do customers have to pay for access to online cards?

It is really up to you, what you offer of board game service for your clients, will be. Some may provide access to games and cards for free (that is, the service is included in the rental of the vehicle), others may prefer a small fee for making them available.

Are new game cards added often?

We try to get new cards or whole sets every week. We make sure that the offer is very interesting and rich. We are the only such service in the world that offers universal cards for board games in this edition.

How long does it take to prepare a game package and cards?

The process is not particularly long, after determining what are your needs and requirements, our team of graphic designers sits down to the project. The time from the preparation of the board game together with the cards is about 14 working days. Of course later, additional time is left for production and shipping. Everything is monitored by us. We take care of our partners guaranteeing high quality of services and products.

Do you ship Internationally? How long the shipping takes?

YES we do but we ONLY ship to and support the following countries: Argentina, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, China, Croatia, Cuba, Czech Republic, Denmark, Dominica, Dominican Republic, Egypt, Estonia, Fiji, Finland, France, French Polynesia, Germany, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, The Far Islands of the United States of America, Turkey, Ukraine, United Arab Emirates, United States, Vietnam. NOTE: You will not be able to finish your order if your country is not on the list.

Shipping takes about 14 business days from the day you accept the project (personalization). For some countries it may take a bit longer. It Please remember that this is personalized item, so each order is prepared and printed separately. All packages are send out by priority mail. The shipping fee is calculated while placing the order.

How to prepare your shirts before the first use for your customers?

We recommend to wash it before first use. To enjoy the t-shirt as long as possible please follow these guidelines:

  • Wash it inside out in the Max temp. 300C (Max. 400C);
  • Set the spin speed of not more than 400 /Min.;
  • Do not tumble dry;
  • Do not use bleach or chlorine, no dry cleaning;
  • Iron the t-shirt inside out at temp. Max 1500C.

Is it possible to unsubscribe at any time?

Yes, if you decide that you are no longer interested in cooperation, after logging in to the panel just press the “delete account” button and after confirming your subscription and the account will be removed from our system. Although we hope that this will not happen and you will stay with us for a very long time.

Can I return ordered items?

  • PERSONALIZED T-SHIRT BOARDS: Any personalized items are not refundable.  More detailed information on this topic can be found in our Terms and Conditions.
  • CARDS: There are no refunds for digital items such online access to playing cards (Subscription). Before placing an order, we show sample cards and their contents, we also give you 14 days of trial.
  • DIGITAL PRODUCTS and eBOOK: Not refundable. More detailed information on this topic can be found in our Terms and Conditions.

Each t-shirt, on which the board game is printed, is checked in terms of the print quality and condition of the product, before the shipment to the customer. We care about the quality of our products and the satisfaction of our customers.

Do you offer games for Individual Users?

Certainly, we do. For more detailed information please visit FAQ for Individual User

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